Privacy Policy
Effective date: November 10, 2026 · Last updated: November 10, 2026
This Privacy Policy explains how Bluemesa Insurance Agency LLC (“Bluemesa Insurance Agency,” “we,” “us,” or “our”) collects, uses, shares and protects personal information when you visit this website (the “Site”), call us at 1-877-230-2822, submit a form, or otherwise communicate with us (together, the “Services”). By using the Services, you acknowledge the practices described in this Privacy Policy.
Bluemesa Insurance Agency is a licensed insurance agency. We are not connected with or endorsed by the U.S. government or the federal Medicare program.
1. Information We Collect
Information you give us
- Contact details: first and last name, phone number, email address, mailing address and ZIP code.
- Information you share during a conversation with a licensed agent: such as date of birth, Medicare eligibility and effective dates, current coverage, doctors, prescriptions, and plan preferences. You are never required to give health-related information to speak with us.
- Enrollment information: if you choose to enroll in a plan, information required by the insurance company or by the Centers for Medicare & Medicaid Services (CMS) to process your application, including your Medicare Beneficiary Identifier.
- Communications: records of your consent, your communication preferences, and, where permitted by law and disclosed to you, recordings of phone calls. Medicare sales and enrollment calls may be recorded as required by CMS rules.
Information collected automatically
- Device and usage data: IP address, browser type, device type, operating system, pages viewed, referring URL, time and date of visit, and general location derived from IP address.
- Advertising identifiers: such as a Google click identifier (GCLID) when you arrive from an ad, used to measure whether our ads are effective.
- Consent records: the date, time, IP address, page URL and the exact consent language shown when you submit a form.
2. How We Use Information
- To respond to your request and connect you with a licensed insurance agent;
- To help you review and compare plans offered by the insurance companies we represent, and to assist with enrollment if you choose to enroll;
- To contact you by phone, text message or email as you have authorized;
- To maintain records required by state insurance regulators, CMS and the insurance companies we represent;
- To operate, secure, troubleshoot and improve the Site and Services;
- To measure the performance of our advertising, including through Google Ads conversion tracking;
- To detect and prevent fraud, abuse and unauthorized activity; and
- To comply with applicable laws, regulations, legal process and contractual obligations.
3. How We Share Information
We do not sell your personal information, and we do not sell or share your phone number or text messaging consent with third parties or affiliates for their own marketing purposes. We share personal information only as follows:
- Licensed agents employed by or contracted with Bluemesa Insurance Agency, so they can assist you.
- Insurance companies whose plans you choose to apply for, to process your enrollment.
- Service providers who perform services for us under contracts that limit their use of your information, such as website hosting, customer relationship management (CRM) software, telephone and call-recording systems, email and SMS delivery, and analytics.
- Regulators and legal authorities when required by law, subpoena or court order, or when needed to protect the rights, property or safety of Bluemesa Insurance Agency, our customers or others.
- Business transfers: in connection with a merger, acquisition or sale of assets, subject to this Privacy Policy.
4. Calls, Text Messages and Email
If you submit a form and check the consent box, you authorize Bluemesa Insurance Agency and its licensed insurance agents to contact you at the phone number and email you provided about Medicare Advantage, Medicare Supplement and Prescription Drug Plans, including by calls and text messages that may use an automated telephone dialing system or a prerecorded or artificial voice. Your consent is not a condition of purchasing any product or service.
- Text messages: Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time; reply HELP for help. Carriers are not liable for delayed or undelivered messages.
- Revoking consent: You may revoke consent at any time by any reasonable means, including telling an agent on a call, replying STOP to a text, or calling 1-877-230-2822. We will honor your request within the time required by law.
- Do Not Call: We maintain an internal Do Not Call list and honor requests to be added to it.
- Email: If we send you email, each marketing email includes an unsubscribe link.
5. Cookies, Analytics and Advertising
We use cookies and similar technologies to operate the Site, remember your preferences, measure traffic and measure the results of our advertising. These may include Google Analytics and Google Ads conversion tracking. Google’s use of data is described at How Google uses information from sites that use its services.
We do not use health information to target advertising. You can control cookies through your browser settings, opt out of personalized Google ads at adssettings.google.com, and install the Google Analytics opt-out add-on. We honor Global Privacy Control (GPC) browser signals as a request to opt out of the sale or sharing of personal information where required by law.
6. Health Information
You are not required to provide any health-related information to use the Site or speak with an agent. If you choose to share information about your doctors, prescriptions or health needs, we use it only to help you evaluate and enroll in insurance plans. When we act on behalf of an insurance company, protected health information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our agreements with that company, to the extent HIPAA applies.
7. Data Retention
We keep personal information for as long as needed to provide the Services and to meet legal, regulatory and contractual record-keeping requirements. CMS and the insurance companies we represent require certain Medicare marketing and enrollment records, including call recordings, to be retained for up to 10 years. When information is no longer needed, we delete or de-identify it.
8. Data Security
We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted (HTTPS) connections, access controls and limiting access to staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on the state where you live (including California, Colorado, Connecticut, Virginia, Texas, Oregon and other states with consumer privacy laws), you may have the right to:
- Know or access the personal information we have collected about you;
- Correct inaccurate personal information;
- Delete personal information, subject to legal and regulatory exceptions;
- Obtain a portable copy of your personal information;
- Opt out of the sale or sharing of personal information, targeted advertising and certain profiling; and
- Not be discriminated against for exercising these rights.
To make a request, call 1-877-230-2822 or write to us at the mailing address in Section 14 with the subject “Privacy Request.” We will verify your identity before responding and respond within the time required by law. You may use an authorized agent to make a request on your behalf. If we deny your request, you may appeal by replying to our decision; if your appeal is denied, you may contact your state attorney general.
California residents: In the past 12 months we have collected the categories of information described in Section 1 (identifiers, contact information, commercial and insurance information, internet activity and, if you choose to share it, health information) from the sources described above, for the purposes in Section 2, and disclosed them to the categories of recipients in Section 3. We do not sell personal information and do not use sensitive personal information for purposes other than those permitted under the California Consumer Privacy Act.
Nevada residents: We do not sell covered information as defined by Nevada law.
10. Do Not Sell or Share My Personal Information
We do not sell personal information. To opt out of any sharing of personal information for cross-context behavioral advertising, enable Global Privacy Control in your browser, or call us at 1-877-230-2822 or write to us at the mailing address in Section 14 with the subject “Do Not Sell or Share.”
11. Children’s Privacy
The Services are intended for adults. We do not knowingly collect personal information from children under 13 (or under 16 where state law applies). If you believe a child has provided us information, contact us and we will delete it.
12. Third-Party Links
The Site may link to other websites, such as Medicare.gov or insurance company websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised. Material changes will be posted on this page.
14. Contact Us
Bluemesa Insurance Agency LLC
30 N Gould St #66574
Sheridan, WY 82801
Phone: 1-877-230-2822 (TTY 711)